TYPES OF PERSONAL INFORMATION COLLECTED
Personal Information will only be collected to the extent that we deem reasonably necessary to serve a legitimate business or marketing purpose. We collect Personal Information only if you choose to share such information with us. Personal Information is collected from you when you register with our Site, purchase products, or request other services that require information, registration or subscription. You also provide us with Personal Information when you choose to contact us or send us correspondence. You can choose not to provide us with certain information but then you might not be able to take advantage of many of the features on our website. We use the information that you provide to respond to your requests, improve your customer experience and communicate with you.
We may also keep a record of your product interests and purchases online. Whether or not you provide any of your Personal Information is your own choice. If you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers and content on our Site but you are welcome to visit us in person or contact us via telephone to purchase products or avail yourself of our other services.
When you place an order with us, you will need to supply certain Personal Information including (but not limited to) your name, email address, phone number, home address, shipping address and credit card billing address and credit card information so that we can process and fulfill your order.
Additionally, we may also obtain information as a result of authentication or identity checks.
We may use information from cookies for the following purposes:
Traffic monitoring, for example, the IP address from which you access the Site, the type of browser and operating system used to access the Site, the date and time of your access to the Site, the pages you visit, and the Internet address of the website from which you accessed our Site.
To recognize repeat visitors for statistical/analytical purposes.
We may connect the information that we collect through cookies with other personal information that you provide to us. Such purposes are:
To customize or personalize your experience of the Site: for example, so that we can greet you on the Site by name; or
For transactional purposes, such as credit card sales; or
To monitor your use of the Site to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the Site that you visit most often, or by letting you know about features of the Site that you have not previously accessed.
SHARING OF INFORMATION
Material Culture may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you register with store.materialculture.com, you will be offered the opportunity to opt out of our email update services. If you choose to opt out of this service, we will not send you alerts for new products, features or enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails from time to time we may use the information you provide to promote the products and services of Material Culture. We do collate statistical information about Site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information that can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve the Site to enhance the visitor experience. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.
In addition to disclosures identified for the purposes above, from time to time we may disclose Personal Information to:
Our service providers and sub-contractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the Personal Information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
Unaffiliated service providers with whom Material Culture may subcontract, including website hosting companies, fulfillment companies and other third party service providers;
The prospective seller or buyer of Material Culture business or assets, including where Material Culture or substantially all of Material Culture’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
PERSONAL INFORMATION SECURITY
We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES
OPT-IN AND OPT-OUT PROVISIONS
At all times and with each email that you receive from us, we will offer you the opportunity to opt out of any service to which you have subscribed. In particular, you can opt out from having your personally identifiable information shared with our service providers or sub-contractors or Material Culture’s subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not our current policy to share our customers’ personal details with third parties other than as stated herein.
Should you choose to have your name and personal data removed from our database altogether, you can do so by sending an email to firstname.lastname@example.org.
To help you better understand how our partnership with Cue affects you, please visit their Terms of Services at cueconnect.com/privacy.
INFORMATION THAT CAN BE ACCESSED
The Site gives you access to a broad range of information about your account and your interactions with store.materialculture.com for the limited purpose of viewing and, in certain cases, updating that information.
If for any reason you are concerned that the personal information held by us is not correct, please visit the Site and, after logging into your account, review and amend your personal information in the “My Account” section. Only you or, upon your request, the Customer Service department, may access your personal data from the Site using your password and User ID.
INFORMATION SHARING OPTIONS
LEGAL PURCHASE AGE
Last Updated: 8/17/2016